Privacy Policy

Effective Date: 14/04/2025
Last Updated: 14/04/2025

At Lenx Consulting (“we”, “our”, “us”), accessible from https://www.lenx-consulting.com, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Contact us via forms or email
  • Subscribe to our newsletter
  • Request a quote or consultation
  • Engage with our services

Personal data may include:

  • Full name
  • Email address
  • Company name
  • Phone number
  • Website URL
  • Project information

We also automatically collect certain information when you visit our website:

  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Pages viewed and links clicked
  • Session duration

This data is collected via:

  • Google Analytics
  • Google Search Console
  • Hotjar, Microsoft Clarity, or similar heatmap/session tracking tools
  • Cookies and similar technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to inquiries and provide customer support
  • To analyze website traffic and improve website functionality and performance
  • To optimize user experience and identify usability issues
  • For marketing and remarketing campaigns
  • To monitor and improve our SEO and advertising efforts
  • To comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies and other tracking technologies to collect and store your information. These may include:

  • Google Analytics cookies to understand user behavior and demographics
  • Heatmap tracking tools to analyze click behavior and scrolling activity
  • Remarketing pixels from platforms like Google Ads or Facebook Ads

You can opt out of cookies or tracking using browser settings or third-party opt-out tools.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share data with:

  • Trusted service providers who support our business (e.g., email platforms, analytics tools)
  • Legal authorities if required by law or to protect our rights

All data sharing is in compliance with GDPR and other relevant data protection laws.

5. Data Security

We use commercially reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

6. Your Data Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain types of processing
  • Withdraw consent at any time

Please email privacy@lenx-consulting.com to make any data requests.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.