Privacy Policy
Effective Date: 28/02/2025
Lenx Consulting Pte. Ltd. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you visit our website www.lenx-consulting.com (“Website”). By using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Data
We may collect personal information such as:
- Name
- Email address
- Phone number
- Company details
- Any other information you voluntarily provide when contacting us.
b. Automatically Collected Data (Usage Data)
When you visit our Website, we may collect:
- Your IP address
- Browser type and version
- Device information
- Pages visited and time spent on them
- Referral sources and other analytical data
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. Cookies are small files stored on your device that help recognize your browser. You can manage cookie settings via your browser settings. Disabling cookies may affect your user experience.
2. How We Use Your Information
We use the collected data for the following purposes:
- To provide and improve our services.
- To personalize user experiences.
- To analyze user behavior and improve website performance.
- To respond to inquiries and customer support requests.
- To comply with legal obligations.
We process your personal data based on legitimate interests, contractual necessity, and legal obligations where applicable.
3. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), our processing of your personal data is based on:
- Your Consent – when you voluntarily provide information.
- Contractual Necessity – when we process data to fulfill a contract with you.
- Legitimate Interests – when we use your data for improving our services, security, or analytics.
- Legal Compliance – when required by law.
4. Data Sharing and Disclosure
We do not sell or rent personal information. However, we may share data with:
- Service Providers and Partners: Third-party vendors who assist in hosting, analytics, and business operations.
- Legal Authorities: When required to comply with legal obligations or protect our rights.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.
5. Security of Your Information
We implement strict security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security. Users are encouraged to take precautions when sharing information online.
6. International Data Transfers
As a global company, we may transfer your personal data across different jurisdictions. We comply with data protection laws regarding international transfers, including implementing standard contractual clauses (SCCs) where required.
7. Your Rights and Choices
Under applicable laws, you may have the following rights:
- Access – Request a copy of your personal data.
- Correction – Request corrections to inaccurate or incomplete data.
- Erasure – Request deletion of your personal data (subject to legal exceptions).
- Objection – Object to data processing based on legitimate interests.
- Data Portability – Request to transfer your data to another provider.
- Withdraw Consent – If processing is based on consent, you may withdraw it at any time.
To exercise your rights, contact us at info@lenx-consulting.com.
8. Retention of Data
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. When data is no longer needed, we securely delete or anonymize it.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their policies before providing personal information.
10. Updates to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page with the updated “Effective Date.” We encourage users to review this policy regularly.
11. Contact Us
If you have any questions about this Privacy Policy, contact us at:
info@lenx-consulting.com